90ji Frequently
Asked Questions

Creating a 90ji account takes under two minutes. Visit 90ji.cam, click the registration button, and fill in your full name, Philippine mobile number, date of birth, and a secure password. You will receive a one-time PIN via SMS to verify your number. Once confirmed, your account is active and you can make your first deposit via GCash or your preferred payment method.

The minimum age to register and play on 90ji is 21 years old. This is a strict requirement under PAGCOR regulations for online gaming platforms in the Philippines. Age verification is mandatory before your first withdrawal is processed. Accounts found to belong to players under 21 will be closed immediately and any balance handled per applicable regulations.

For KYC (Know Your Customer) verification on 90ji, you will need a valid government-issued Philippine ID — such as a passport, driver's license, SSS ID, PhilHealth ID, or UMID — and a selfie holding the document. For larger withdrawals, proof of your payment method (such as your GCash-registered name) may also be required. The process is done online and usually takes less than 24 hours.

To reset your 90ji password, click the "Forgot Password" link on the login page. Enter your registered Philippine mobile number and you will receive an OTP via SMS. Enter the OTP, then set a new password. If your mobile number has changed or you cannot receive the OTP, contact 90ji support via live chat and an agent will assist you through identity verification.

No. 90ji strictly enforces a one-account-per-player policy. Creating duplicate accounts — whether under the same identity or different details — is a violation of the Terms and Conditions and will result in closure of all associated accounts. Any winnings earned through duplicate accounts are forfeited. If you already have a 90ji account and cannot access it, contact support rather than registering a new one.

To close your 90ji account, contact the support team via live chat or email at [email protected] and request permanent account closure. Before closing, any available balance will be processed for withdrawal to your verified payment method. Note that accounts under active self-exclusion are already suspended for gaming. Closure requests are processed within 1 to 3 business days.

To deposit via GCash on 90ji, log in to your account, go to the Cashier or Deposit section, and select GCash as your payment method. Enter the amount you wish to deposit (minimum ₱100), and you will be redirected to the GCash payment screen. Confirm the transaction in your GCash app and the funds are credited to your 90ji balance almost instantly — typically within seconds.

The standard minimum deposit on 90ji is ₱100 for most payment methods including GCash and PayMaya. For bank transfers via BPI, BDO, or Metrobank, the minimum may be slightly higher depending on the bank's own transfer limits. There is no maximum deposit cap set by 90ji, though GCash and individual bank daily transfer limits imposed by those providers still apply.

GCash withdrawals on 90ji are typically processed within 15 minutes during business hours once your account has completed KYC verification. First-time withdrawals may take slightly longer as additional identity checks are completed. Withdrawals requested outside of peak hours or during high-volume periods may occasionally take up to a few hours. PayMaya withdrawals follow a similar timeline.

90ji does not charge platform-side fees on standard withdrawals. However, your payment provider — GCash, your bank, or another channel — may apply their own transaction fees depending on the transfer type and amount. It is worth checking the fee structure of your chosen payment method before initiating a withdrawal. 90ji will always display the amount you will receive clearly before you confirm.

Bank transfer withdrawals from 90ji to Philippine banks like BPI, BDO, and Metrobank typically take one to three banking days. Processing starts after 90ji's internal review is completed, which usually happens within a few hours of your request. Transfers are not processed on Philippine public holidays. If your withdrawal has not arrived after three banking days, contact 90ji support with your transaction reference number.

90ji offers a comprehensive game library for Filipino players including live dealer baccarat, roulette, blackjack, and sic bo from providers like Evolution Gaming and SA Gaming; JILI slots and Pragmatic Play slots; fishing games like Mega Fishing and Dragon Fishing 2; online bingo; sabong streaming; and sports betting covering the PBA, NBA, UFC, and international football. The full library is accessible on both desktop and mobile.

Yes. 90ji is fully optimized for mobile play on both Android and iOS devices. You can access all games — including live baccarat, JILI slots, fishing games, and bingo — directly through your mobile browser without needing to download a separate app. The mobile interface is designed for Philippine mobile networks and works smoothly on standard LTE connections, including in Metro Manila, Cebu, and Davao.

All games on 90ji are provided by licensed third-party game studios including Evolution Gaming, Pragmatic Play, JILI, and SA Gaming. These providers use certified Random Number Generator (RNG) technology audited by independent testing labs. Return-to-Player (RTP) percentages for slots and table games are published in each game's information panel. Live dealer games are streamed in real time from regulated studios, making manipulation impossible.

JILI slot games available on 90ji typically have RTP (Return to Player) percentages ranging from 96% to 97.5%, depending on the specific title. RTP is a theoretical long-term average — it does not guarantee a fixed return in any individual session. You can find the exact RTP for any game by opening the game and checking the information or paytable section. Higher RTP games tend to favor longer sessions with smaller, more frequent returns.

If your internet connection drops mid-game on 90ji, your session is automatically paused on the server side. When you reconnect and re-enter the game, it will resume from where it left off with your bet still active. For live dealer games, rounds are completed by the dealer and the outcome is recorded to your account. If you experience a discrepancy after a disconnection, contact 90ji support with the game name, date, and time for investigation.

90ji offers a welcome bonus to newly registered players on their first qualifying deposit. The exact bonus percentage, cap amount, and eligible games are displayed on the promotions page at the time of registration — these details can change, so always check the current offer before depositing. The welcome bonus is subject to wagering requirements that must be met before bonus-derived winnings can be withdrawn.

A wagering requirement (also called a rollover requirement) means you must place a total bet amount equal to a multiple of your bonus before you can withdraw any winnings derived from it. For example, a 20x wagering requirement on a ₱500 bonus means you need to place ₱10,000 in total bets across eligible games. Progress is tracked in your account dashboard. Not all games contribute equally — slots typically count 100%, while live table games may contribute less.

Yes. All 90ji bonuses have an expiry period, which is stated clearly in the individual bonus terms published with each offer. Typical bonus expiry windows range from 7 to 30 days from the date the bonus is credited. If wagering requirements are not completed within the active period, the bonus and any winnings generated from it are automatically removed from your account. Set a reminder and check your bonus progress regularly in your dashboard.

Yes. 90ji has a loyalty program that rewards consistent players with points earned on real-money wagers. Accumulated points contribute to VIP tier progression, unlocking benefits such as higher withdrawal limits, dedicated account managers, exclusive promotions, faster processing times, and special event invitations. VIP tiers are reviewed periodically based on activity. Full details of the current loyalty structure are available in your account's Rewards section.

90ji operates in full awareness of the regulatory framework set by PAGCOR (Philippine Amusement and Gaming Corporation) for online gaming platforms serving Filipino players. The platform uses 256-bit SSL encryption for all data transmission, enforces strict KYC verification, complies with the Philippine Data Privacy Act of 2012 (RA 10173), and maintains anti-money laundering procedures under RA 9160. All games are sourced from licensed, internationally audited providers.

To set a deposit limit on 90ji, log in, go to Account Settings, and select the Responsible Gaming section. You can set daily, weekly, or monthly deposit limits from there. Reductions take effect immediately. Increases require a mandatory cooling-off period of at least 7 days before they activate — this is intentional, to prevent impulsive changes during a gaming session. There is no charge to set or adjust limits.

To activate self-exclusion on 90ji, go to Account Settings, select Responsible Gaming, and choose the Self-Exclusion option. You can set exclusion periods of 6 months, 1 year, 3 years, or permanent. Once confirmed, your account is immediately suspended for gaming and the period cannot be shortened. Your remaining balance can still be withdrawn. If you need help activating self-exclusion, 90ji's 24/7 support team can process it for you directly via live chat.

If gambling is causing stress, financial difficulty, or relationship problems, take action immediately. Start by activating 90ji's self-exclusion tool, which prevents all real-money gaming on the platform. Then consider reaching out to a licensed counselor or mental health professional in the Philippines. PAGCOR maintains a responsible gaming program that includes support referrals. Telling a trusted family member or friend is also an important first step — you do not have to manage this alone.

90ji customer support is available 24 hours a day, 7 days a week. You can reach the team via live chat on the website (the fastest option), Messenger, or Viber through the official 90ji channels. For non-urgent queries, you can email [email protected]. The support team operates on Philippine Standard Time and handles both English and Filipino (Tagalog). Response times via live chat are immediate during staffed hours; email responses typically arrive within 4 to 8 hours.